If it is off or blinks, the printer is disconnected from the network. If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same networkĪs your computer or mobile device. Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord.
Try opening a website to see if the internet connection is working properly. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the
Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for ChristopherV Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. If your printer does not display, click the Plus sign, and then follow the on-screen prompts to add your printer or set up a new printer. If you are setting up a new printer, it might display with Set-Up under the name. The app searches for recently installed printers. On your Windows 10 device, go to this link to get the app from the Windows Store, and then follow the on-screen instructions to download and install the app.ģ. Select Apps or Application Manager from the device Settingsġ. Please follow the steps listed below to uninstall and reinstall HP smart App for windows:Ģ. I understand that your HP Printer is not detected by HP Smart app. Thank you for posting your query, I will be glad to help you. This is a great place to post questions find answers and tips.
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